first_imgGaruda Indonesia, the airline of Indonesia, has been named the newest member of the exclusive group of 5-Star Airlines by Skytrax.The exclusive, top-tier 5-star rating is only awarded to airlines achieving the highest quality performance, and importantly, this focuses on the airline’s ability to deliver this on a consistent basis.Garuda Indonesia today becomes the seventh airlines earned the prestigious award, joining Asiana Airlines, Cathay Pacific, Hainan Airlines, All Nippon Airways, Qatar Airways, and Singapore Airlines.Garuda Indonesia president and chief executive officer Emirsyah Satar, said that being named a 5-star airline by Skytrax marks another milestone as a firm recognition of the ongoing transformation at Garuda.“It is certainly an honour for all of us at Garuda Indonesia, and the achievement becomes even more meaningful as we are now reaching towards the completion of our “Quantum Leap” journey. For the past years, we have been striving persistently to provide a world-class travelling experience for our passengers,” Mr Satar said.This 5-Star Airline rating also takes account of planned airport and service changes in 2015, when Garuda will transfer to the new Terminal 3 at Soekarno-Hatta International Airport, its home base hub.A 5-star airline rating represents “ultimate” quality recognition and approval, which is only awarded to airlines that achieve an exceptional front-line quality performance, it also recognizes airlines at the forefront of product innovation that sets quality benchmarks and trends that are often followed.The airline rating systems assess the standard of an airline’s product and service delivery quality, using more than 800 assessment categories, applied across both the on board and airport environments.Previously, Garuda Indonesia was also awarded “The World’s Best Economy Class” in 2013, “The World’s Best Regional Airline” in 2012, and “The World’s Most Improved Airline” in 2010, also by Skytrax.Source = ETB Travel News: Lewis Wisemanlast_img

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